Municipalities face a challenge. The transition to Common Ground requires systems to communicate according to the new Zaak Gericht Werken (ZGW) standards. The first step a municipality must take is moving to a ZGW-ready Case Management System. But what if your existing task applications still use the old Zaak and Document Services (ZDS) standards? That becomes a problem… Unless you use ZaakBrug.
You could replace all your task applications with new versions that support ZGW. However, this requires huge investments in new software, time-consuming implementation processes, and extensive training for all employees. On top of that, it creates significant risks to the continuity of your services during such a major transition.
You could also wait until your current vendors upgrade their applications to be ZGW-compatible. But that may leave you working with outdated technology for years, completely dependent on your vendors’ timelines. In the meantime, you fall behind on the Common Ground movement and miss out on the benefits of modern, open systems.
You typically have two options
ZaakBrug acts as a translator between your existing task applications (that still communicate using the ZDS standard) and your new ZGW case management system. This way, you can keep using your current task applications for the time being while having the time and flexibility to renew them step by step. At the same time, you are already making the move toward Common Ground.
Request a demoZaakBrug is completely open source and fully Common Ground ready. This means you don’t pay for licenses, only for service and implementation. It also prevents vendor lock-in right from the start, because you decide who your service partner will be.
ZaakBrug is already running successfully at municipalities such as The Hague, Súdwest-Fryslân, Haarlem, and Utrecht. It is a stable solution you can rely on. With our complete Lifecycle Management (LCM) approach, we guarantee security and continuity. Every day, ZaakBrug seamlessly processes and monitors tens of thousands of messages. In addition, ZaakBrug ensures compliance with the latest laws and regulations, such as NIS2.
ZaakBrug is open source. This means the source code is fully public and every improvement is immediately available to all users. If something is enhanced for one municipality, all other municipalities benefit as well.
A unique aspect of ZaakBrug is its integration with Ladybug, our advanced debugging and testing tool. Ladybug makes all message traffic between systems fully transparent by recording every API call and response in a clear tree structure. This means that when issues occur, there is no guesswork. You can see exactly which messages are exchanged and where any errors arise.
Ladybug also offers powerful testing capabilities. You can replay previously recorded message flows for regression testing or “stub” specific components to test different scenarios, without needing external systems. This makes developing and maintaining integrations far more reliable and efficient.
You decide how you want to work with ZaakBrug:
For municipalities that want to manage it themselves
We handle the initial implementation and train your staff to manage ZaakBrug independently. You keep full control over your own environment, while we are available to support you with any questions or issues.
For municipalities that prefer to leave it in our hands
We take care of the entire management. You gain access to our DevOps team, which operates as an extension of your own organization. In case of incidents, we are immediately available. We handle updates, monitoring, and proactive maintenance so you can focus on your core tasks.